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FAQ & Shiping Information

Where do the products come from?
All products are shipped from Brazil directly from our Warehouse in São Paulo.

 

 

Who is responsible for import taxes?
For worldwide customers, import duties, taxes, and customs fees are not included in the shipping costs. The purchaser is exclusively responsible for all taxes applicable to the delivery of the order, including sales tax, value added tax, customs and excise duties. 

What should I do if product arrived damaged? 
If there is any damage to the items that you ordered on delivery, you must contact us within 5 days by e-mail or in our WhatsApp number.

How long will my order take to be delivered?
Most of the countries receive their packages in 5 to 8 days. You will receive the tracking information within 24 hours (excluding weekends and holidays) after you place the order. Usually in the same day if it’s before 12:00 in Brazilian time. The max expected delivery time is 10-15 days, depending on the destination country and delivery address.

USA and Canada - 3 to 7 days.

Remarks:

  • All orders are processed and shipped on business days only, Monday through Friday, excluding holidays. Orders placed on Saturday and Sunday will be processed on the next business day;
  • All orders are subject to product availability. If an item on your order is unavailable, we will ship part of the order that is available and when the missing item becomes available, we will ship the remainder of it;
  • Shipping costs for your order are non-refundable and are based on the weight of the items purchased and your location;
  • The delivery date of your order may vary due to carrier shipping practices, delivery location, method of delivery and quantity of items ordered, weather conditions and your order may be delivered in separate shipments;
  • Additional shipping charges may apply depending on your location and the size of your order.

 

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Wholesale Purchase

We guarantee the flawless and swift delivery of your Brazilian cosmetics, offering maximum security and unbeatable prices to boost your resale business. Our services encompass everything from searching for the brands you desire, through the purchasing process, preparation and handling stages, the shipping process, to the actual delivery of all products. However, if you already have direct negotiations with the brands but face challenges in the shipping process, we are also ready to assist in completing this stage. We are prepared to overcome any challenges you may encounter when buying Brazilian cosmetics.

Attention, distributors!

Maximize your profits with our unbeatable wholesale prices. Join our exclusive network and enjoy incredible discounts on high-quality products. Whether you are stocking your store shelves, fulfilling customer orders, or expanding your business, our wholesale offers are tailored to meet your needs.

Why choose wholesale with us?

Unbeatable price: Say goodbye to inflated costs. Our wholesale rates ensure significant savings, allowing you to offer competitive prices to your customers and increase your profit margins.

Wide selection of products: Discover our extensive range of products that cater to different demands in the beauty market. We partner with the most renowned brands in Brazil, constantly seeking new releases to boost your expansion.

Quality guarantee: We source our products from reliable manufacturers and suppliers. Rest assured, you will receive top-notch items that meet industry standards, satisfying your customers and building your reputation.

Flexible order options: Whether you need small or large quantities, we have what you need. Take advantage of our flexible order options, customizing your purchase to meet your stock needs.

Dedicated support: Our wholesale expert team is here to assist you at every step. From product inquiries to order management, we offer exceptional customer support, ensuring a seamless wholesale shopping experience.

Join our partner network today!

Don't miss the opportunity to save big and power up your business growth. Take advantage of our exclusive wholesale offers and gain a competitive edge in the market. Join our network of successful retailers and experience the benefits of wholesale purchasing today.

Contact us via WhatsApp or email to learn more!

Mobile: +55 11 99342-3934 / +55 11 96930-4728

Email: info@brazilmulticosmetics.com

About Us

Dear Customer,

We present a new brand, a new concept, and a new shopping experience.
Brazil Multi Cosmetics brings together all that is best in the Brazilian market to meet all your demands and desires.
Valuing high quality, we think about every detail of your purchase. Your order is carefully packaged and lovingly prepared, as we are constantly on the lookout for improvement and innovation in our services.

We are a reference in the cosmetics market and we offer several payments and contracting options to better connect with you.
This is reflected in our work culture as we seek to innovate to meet the needs of our customers always in the best way.
Your satisfaction is very important for us to contact, you through our service channels.

We will help you to solve any regarding it in the best way and as quickly as possible.

Act, change and BELIEVE!

Privacy Policy

personal information. If you have any Privacy Policy

Your privacy is important to us. It is Brazil Multi Cosmetics' policy to respect your privacy regarding any information we may collect from you across our website, Brazil Multi Cosmetics, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and questions about how we handle user data and personal information, feel free to contact us.

Cookie Policy for Brazil Multi Cosmetics

This is the Cookie Policy for Brazil Multi Cosmetics, accessible from URL https://brazilmulticosmetics.myshopify.com/.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or break certain elements of the site’s functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

 

  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
  • For more information on Google AdSense see the official Google AdSense privacy FAQ.
  • We use adverts to offset the costs of running this site and provide funding for further development. The behavioral advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
  • Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

 

User's responsibilities

The user undertakes the responsibility to make appropriate use of the contents and information offered on the site with enunciative, but not imitative, behavior:

  • A) Not to engage in activities that are illegal or contrary to good faith and public order;
  • B) Not to spread propaganda or content of a racist, xenophobic, ERROR or gambling nature, any type of illegal pornography, terrorist claims or against human rights;
  • C) Do not cause damage to physical systems (hardware) and unattainable (software) of Brazil Multi Cosmetics, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing damage previously mentioned.

More information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

This policy is effective as of 19 January 2023 19:26.